More Books:
Language: en
Pages: 434
Pages: 434
Type: BOOK - Published: 1998-03-27 - Publisher: John Wiley & Sons Incorporated
Offers advice on setting up and running a successful Help Desk, including technical, managerial, and human resource related issues
Language: en
Pages: 330
Pages: 330
Type: BOOK - Published: 2019-09-29 - Publisher: Build a Help Desk Consulting LLC
Do you want your Help Desk to maximize customer satisfaction, quality and first contact resolution? Or just make sure your IT management processes are repeatabl
Language: en
Pages: 464
Pages: 464
Type: BOOK - Published: 1998-03-27 - Publisher: Wiley
The definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This book is for yo
Language: en
Pages: 372
Pages: 372
Type: BOOK - Published: 2012-07-26 - Publisher: Routledge
Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume
Language: en
Pages: 688
Pages: 688
Type: BOOK - Published: 2014-09-01 - Publisher: Cengage Learning
Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support
Language: en
Pages: 632
Pages: 632
Type: BOOK - Published: 2010-07-26 - Publisher: Elsevier
IT Manager's Handbook, Second Edition, provides essential information to help students understand the responsibilities of today’s IT Management professionals:
Language: en
Pages: 100
Pages: 100
Language: en
Pages:
Pages:
Type: BOOK - Published: 2015-05-21 - Publisher: John Wiley & Sons
Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the
Language: en
Pages: 100
Pages: 100
Language: en
Pages: 480
Pages: 480
Type: BOOK - Published: 2020-07-14 - Publisher: John Wiley & Sons
Set up a secure network at home or the office Fully revised to cover Windows 10 and Windows Server 2019, this new edition of the trusted Networking For Dummies
